Privacy Policy

Information We Collect

When you use elevorintho's budget foundations platform, we collect several types of information to provide you with personalized financial education services. This includes information you provide directly and data we gather automatically through your interactions with our platform.

Personal information we collect includes your name, email address, phone number, and postal address when you register for our services or contact us. We also collect financial preference data you share during onboarding, such as your budget goals, spending categories, and learning objectives.

• Account registration details including username and encrypted password
• Communication preferences and notification settings
• Device information including IP address, browser type, and operating system
• Usage data showing which features you access and how often
• Educational progress tracking including completed modules and quiz results

How We Use Your Information

Your information helps us create a more effective learning experience tailored to your financial education needs. We use this data to customize your curriculum, track your progress, and provide relevant resources that match your budget management goals.

We process your personal data to deliver our educational services, including sending course materials, progress updates, and important account notifications. Our system analyzes your learning patterns to suggest additional resources that might benefit your financial literacy journey.

Your Rights Under UK Data Protection Law

Under the UK General Data Protection Regulation and Data Protection Act 2018, you have several important rights regarding your personal information. We're committed to helping you exercise these rights whenever you need to.

To exercise any of these rights, please contact our Data Protection Officer using the details provided at the end of this policy. We'll respond to your request within one month, though complex requests may take up to three months.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our systems use industry-standard encryption both in transit and at rest, ensuring your data remains secure throughout our platform.

All staff members who access personal data receive regular training on data protection principles and security procedures. We conduct regular security audits and maintain strict access controls to ensure only authorized personnel can access your information for legitimate business purposes.

• 256-bit SSL encryption for all data transmission
• Regular security assessments and penetration testing
• Multi-factor authentication for all administrative accounts
• Automated backup systems with encrypted storage
• 24/7 monitoring for suspicious activity or potential breaches

Cookies and Tracking Technology

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These small files help us remember your preferences, analyze site usage, and improve our educational platform's functionality.

We use essential cookies that are necessary for the website to function properly, including maintaining your login session and preserving your learning progress. Analytics cookies help us understand how users interact with our platform, allowing us to make improvements that benefit everyone.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect some platform features. We respect your choices and provide clear information about what each type of cookie does.

Third-Party Services and Data Sharing

We work with carefully selected third-party service providers to deliver our educational platform and support services. These partners may process your personal data on our behalf, but only under strict contractual agreements that ensure your information remains protected.

Our third-party processors include email service providers for course communications, analytics platforms for understanding user behavior, and payment processors for handling subscription fees. Each provider meets high security standards and complies with UK data protection requirements.

We never share your personal information with third parties for their own marketing purposes. Any data sharing occurs solely to provide you with our educational services or as required by law.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Most account data is kept while your account remains active, plus a reasonable period afterward to allow for account reactivation.

Educational progress data, including completed modules and certificates earned, is typically retained for seven years to maintain accurate records of your achievements. Financial planning worksheets and personal budget information are deleted within two years of account closure unless you request earlier deletion.

When data reaches the end of its retention period, we securely delete it from our systems using industry-standard data destruction methods. You can request early deletion of your personal information at any time, subject to any legal requirements we must follow.

International Data Transfers

While we primarily store and process data within the United Kingdom, some of our service providers may transfer your information to other countries for processing. When this occurs, we ensure appropriate safeguards are in place to protect your personal data.

Any international transfers comply with UK data protection law and include adequate protection measures such as Standard Contractual Clauses approved by UK authorities. We regularly review these arrangements to ensure your data remains secure regardless of where it's processed.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through your registered email address and provide prominent notice on our website.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this page indicates when the most recent changes were made.

Continued use of our platform after policy updates constitutes acceptance of the revised terms. If you disagree with any changes, you may close your account and request deletion of your personal information.